IS there a way to close old chats/tabs/conversations in Teams?

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New Contributor

Since we recently started using and testing out Microsoft Teams at my company, I have noticed that I cannot close conversations or chats that I no longer have use for, or are no longer active?

 

Why is that? I just want to de-clutter the UI, and for whatever reason, Teams doesn't seem to allow you to close old chats. Very cumbersome to think that every chat/IM/conversation ever will always be open. Haven't even been able to close the T-Bot chat the automatically opens when you first launch the program, and it has been about a week now.

 

What gives?

15 Replies
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There is not currently a way, but according to this UserVoice request, it is coming soon.  Phase I appears to be the ability to hide the chats, while phase II would bring the ability to remove them completely.

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Current state, T-Bot can be disabled at the tenant level but I dont' know if it removes the chat or not. As for other chats, they will fall off after 30 days. They are working on some things as pointed out above however. but currently that is how it works. 

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Thanks for the update! Good to know. Appreciate you guys taking time to fill me in.

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To be precise, chats do not "fall off."  The UI hides them... but chats are persistent and are always available, even if a small pause happens when you access them due to the need to page them back from storage.

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@Jeremy Millerso I guess they never followed through with these changes? My company is replacing skype with teams and I find it very annoying that I can't close the conversation window.  All I need open when I'm not using the app are the left - collapsed - menu and the contacts list.  Is there a way to close/collapse the conversations window? I only need that when I'm using the app.

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Yes you can definitely hide any chats you no longer want to see. Just click the “...” beside the chat and select hide. That doesn’t completely remove them, only hides from view so you don’t have to see them.
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Also according to uservoice Microsoft is reviewing a request for a more compact view. If it applies, I would recommend voting for that and adding your use cases and comments. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17408641-compact-mode
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@Jeremy Miller am i missing this "hide" feature? i don't see it.  

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Totally agree with you. I don't have anything to hide in those chats, but that fact that the latest always remains 'open and active' to risk sending something inadvertently, I've a cat who enjoys walking on my keyboard etc :D and Teams seems to be the same, it keeps the chat box open. There is nowhere 'to go' to close items with just the navigation panel on the left open to click if needed.
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@Jeremy Miller I am also unable to see the "hide" feature.

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@Brenda_Brogden @FRANKGLAZER The hide feature is for individual chats. So if you have thirty chats open, and want to hide them all, you will have to hide them one. at. a. time. 
From the navigation bar on the very left, select Chat. This will open all your chats with the contacts showing on the left, and the irritating open chat box on the right. (Ensure at top that Recent, not Contacts, is selected). With your mouse, hover the point over any one of these contact names that are listed on the left side, and you will see 3 vertical dots appear called 'More Options' and if click that, a dropdown menu opens with the 'Hide' listed about half way down. This does not remove the chat, but merely hides the person (and the chat) from view in your Recent Chat.  After doing this, if you want to message them, you will have to type their name into the search bar at the top to find them. 
I hope that helps somewhat. 

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@Tony Redmond I was wondering about this as well because I am worried if I hide the chat, if someone messages me, I might not be able to see it. Would you say that is a correct assumption or would the hidden chat become visible when there are new interactions?

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@BrisaB  When someone replies to a chat, you'll know about it through your activity feed.

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@BrisaB If you receive a new chat message from the hidden chat contact, you will receive a notification (if have notifications active), and the chat will appear at the top of the chats. Basically, it will return it back out of hidden view. The text will be in BOLD to highlight it as unread.
If you have Teams closed, again depending on your settings, if after so many minutes that message remains unread, you may receive an email in Outlook to notify you that you've received that message. 

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After three years, it look like there is no intention to ever changes this.
It's messy that conversations can never end, no compartmentalizing, no closure! Ick!
Hiding doesn't help at all. I tried it on my colleague Dave. That just made Dave go away (sorry, Dave!). When I found Dave and brought him back, the whole never-ending conversation came back up, too. Crap. That means no matter what, the next time he opens a chat with me, he’ll be immediately reminded of all those horrible names I called him last time! ;)