Is Approvals supposed to work? ("We’re still setting up Approvals for your organization")

[bcrosnier]

I manage a tenant trying to use Approvals, but so far nobody has managed to create a request.

In a chat, in a team, using the Approvals app - nothing.

The Approvals app from within MS Teams shows no error, but after clicking on "Create", the request is not in the Sent list and has basically been lost.
Creating a request from within a chat or a teams creates a card, which then falls back to the message "We’re still setting up Approvals for your organization. Try again in a few minutes.".

Needless to say, it's been more than a few minutes.
How long does it need?

[#2 · Accepted solution]

Hello, yes. Approvals has been GA for a couple of months.
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/approvals-in-microsoft-teams-now-general...

For reference.
https://docs.microsoft.com/en-us/microsoftteams/approval-admin
https://myteamsday.com/2021/02/03/approvals/

You don't mention how long you've waited. But minutes can sometimes be hours. Give it some time or open up a support ticket if it doesn't work.

[#3]

Thank you very much for the links. The feature started working a few minutes ago, so I assume the tenant init was stuck somewhere.

Cheers!

[#4]

Hi I have the same issue as yours? How long does it take for it get fully downloaded and ready to use? I have been waiting for nearly 24 hours now.