Mar 05 2018 10:28 AM
Hey Folks,
I just did the full rollout and I have 2 iphone users who, even when the 'only when inactive on desktop' checkmark in the iphone app is checked, she still gets every chat as a notification.
I don't even know where to start troubleshooting this.
Has anybody experienced/solved the same issue?
Mar 05 2018 10:35 AM
Mar 06 2018 10:26 AM
Hi,
Did you tried turning off the notification by going into the setting of Iphone.
@Daniel Williams wrote:
Hey Folks,
I just did the full rollout and I have 2 iphone users who, even when the 'only when inactive on desktop' checkmark in the iphone app is checked, she still gets every chat as a notification.
I don't even know where to start troubleshooting this.
Has anybody experienced/solved the same issue?
Aug 08 2018 03:19 PM
Bumping this. I never found out what the original issue was, things just kinda got solved. But now I have the issue again.
Insights?
Sep 27 2019 01:26 PM
Mar 19 2021 10:43 AM
This is happening to me currently, I've made sure all apps are up to date. Any insights would be appreciated!
Apr 08 2021 06:54 AM
@randistevens Same here. My iphone has all notifications turned off except chats and I still get calls sent through. Its very annoying.
Apr 08 2021 06:57 AM
@Daniel Williams I was having this exact same issue. I switched the "When Active On Desktop" notification setting to "Allowed", restarted the Teams app, then set it back to "blocked" and the problem was fixed. Hope this helps someone else!