Initializing Teams in the first case

Copper Contributor

Hullo

I downloaded Teams for my Mac successfully but ran into trouble pretty quickly.  I am using Office for Home and Business 2019 and Catalina 10.15.3

 

I was first asked for my Work, School or Microsoft Account address.  I supplied my Microsoft Account address as I want Teams for personal use.

 

I was then asked for my Account name and Password.  On supplying those I was told that someone in my organization had already set Teams up and to ask someone in Admin to set me up in Teams or use a different email address.  There is no admin, it's just me.  Choosing to use a different email address took me to the Office 365 page which was of no use because I don't use 365. 

 

There was no way of accessing the environment that was set up at all.

 

Please help me out so I can establish a Teams environment on my Mac.

 

Thank you

1 Reply

@AndrewBurke3 

 

Is your Microsoft Account setup under a work email - eg  Andrew.Burke@companyA.com?