Jul 23 2021 12:18 PM
Jul 25 2021 08:18 AM
Jul 25 2021 11:16 AM
The MS support wasn't much of a help. I should try the API, but they don't expect this to work through Graph.
This is really very annoying. Maybe there is a third party attendant console without direct routing that can do it ...
Jul 30 2021 01:01 PM - edited Jul 30 2021 01:02 PM
This is possible via a team call bot even if the call was previously answered by an auto attendant and then forwarded to the bot. Unfortunately, then it is not possible to use the Teams Call Queue, which breaks other features. Microsoft should include this in teams notification notification. There is a User Voice for this: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/43743564-add-original-callee-t...
It prevents customers from using teams as their primary phone system.