Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)
SOLVED

Incoming Team call knocking me off ongoing call or meeting

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Occasional Visitor

Scenario:

I am in a Teams meeting or on a call with a client.  An incoming call (either a colleague or external) interrupts me and puts my meeting or original call on hold.

 

How can I stop such annoying notifications?  And more importantly, how can I stop it bumping me off my meeting?  I don't want to manually set a call forward up everytime

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution

@bradley88 As a user from the Teams client settings (which you can access by clicking on the 3 dots next to your profile pic at the top right of Teams) you can modify your call answering settings as shown below.

 

Screenshot 2021-05-30 at 15.29.59.png

A better option though would be to ask your admin to set the busy on busy options in the teams calling policy as per - https://docs.microsoft.com/en-us/MicrosoftTeams/teams-calling-policy#busy-on-busy-is-available-while...