In Ubuntu 19.10, TEAMS DESKTOP, I can see video but cannot hear

%3CLINGO-SUB%20id%3D%22lingo-sub-1826874%22%20slang%3D%22en-US%22%3EIn%20Ubuntu%2019.10%2C%20TEAMS%20DESKTOP%2C%20I%20can%20see%20video%20but%20cannot%20hear%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1826874%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20the%20problem%20is%20that%20I%20cannot%20hear%20the%20audio%20from%20the%20video.%20I%20have%20asked%20other%20participants%20and%20they%20can.%20I%20made%20sure%20to%20check%20the%20video%20is%20not%20muted.%20I%20can%20always%20listen%20to%20webcalls%20on%20other%20softwares%20and%20online%20apps.%20How%20can%20I%20solve%20the%20issue%3F%20Is%20it%20a%20common%20issue%20with%20Ubuntu%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1826874%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalling%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1831384%22%20slang%3D%22en-US%22%3ERe%3A%20In%20Ubuntu%2019.10%2C%20TEAMS%20DESKTOP%2C%20I%20can%20see%20video%20but%20cannot%20hear%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1831384%22%20slang%3D%22en-US%22%3E%3CP%3Eneed%20to%20start%20Jack%20on%20Ubuntu%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Hello, the problem is that I cannot hear the audio from the video. I have asked other participants and they can. I made sure to check the video is not muted. I can always listen to webcalls on other softwares and online apps. How can I solve the issue? Is it a common issue with Ubuntu?

1 Reply
Highlighted

need to start Jack on Ubuntu