In-PlaceHolds applied on an Exchange Mailbox due to a Teams retention policy

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Contributor

I have a user who has In-PlaceHolds GUID reflecting as mbx0b3baf450a70417db6ed405b60431e64

I identified that it is due to Production Policy for Teams Chat and Teams Conversation applied through the Security and Compliance center.

 

I have excluded the user from the Policy and his In-PlaceHolds now reflects as -mbx0b3baf450a70417db6ed405b60431e64 which means he has been successfully excluded.

 

However, when I try to off-board the mailbox to Exchange 2010 SP3 I get an error saying Error: MigrationPermanentException: The mailbox ‎'4123456-c2a4-40a3-8eb9-bc7c37d983b2‎' is placed on In-Place Hold and can‎'t be moved to versions of Exchange earlier than Exchange 2013.

 

Any help would be highly appreciated. 

2 Replies
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Did you check for any org-wide policies as well?

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@Vasil Michev The Microsoft Teams retention policy applied via the compliance center was blocking the offboarding. Thanks for your guidance.