Improvement to Teams across tenancies

New Contributor

Working with teams on one tenancy is stable/ reliable.

 

Working with teams across tenancies needs serious improvement in my opinion (and many I spoke with), especially for supplier companies that deal with multiple accounts across client tenancies (think Microsoft Partners etc)

 

Instead of changing the tenant /organisation directory at the top, can Microsoft build a one screen that has a feed of all tenancies in it? This will help someone being reachable/online on all tenancies simultaneously. Even if it is just for chats (not Teams Files), it will help.

 

Alternatively maybe there is the possibility of adding a feature to hide specific list of Guest accounts (not all Guest accounts) from the directory list? Hence this way only External accounts will show for those to the sender and messages will not be lost.

 

At the moment we are experiencing a situation where clients send us messages from their tenancy across either of the accounts, and it won't be 'received'.

2 Replies

Those are all common complaints, and have been acknowledged by Microsoft. The sort-term solution, or at least a part of it, will be "shared channels", which will expand the cross-tenant collaboration capabilities. Long-term, a new client is being developed, hopefully they actually deliver on multi-tenant/multi-account scenarios, as promised.

If you want to add your voice to this, best do so over at the Feedback portal: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

Thanks Vasil