I want to get a toll free number for one user in teams

Super Contributor

Hello Teams Community,


Please i need your help on this


I want to see if I can set up the main phone number that is toll-free and points to one team's user to answer.


Here is the screenshot of the screen





When i tried to assigned the toll free number i got this error




1 Reply
best response confirmed by Therese_Solimeno (Moderator)

Hi @IBN ,


Based on the Screenshots you are trying to request new numbers. From the screenshot it seems like you are trying to get user numbers, and you reached the limit. 


You want to get Service numbers - see here. Get service phone numbers for Calling Plans - Microsoft Teams | Microsoft Docs