SOLVED

I don't have administrator rights but should

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Occasional Visitor

Recently, an IT company set up Microsoft 365 for the NFP I manage. I wanted to use the break to get the most out of it and onboard the rest of the team. However it appears I have no administrator rights and can't do any of this. Unfortunately they're not answering me to see if the original company can rectify this. Two questions...

 

Is there anything I can do about it so I can add employees? 

 

Is there anything they can even do about it if they didn't set it up this way to start with?

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution

You should be able to create teams and add (existing) users to them, but for some operations you might need admin permissions - best talk to that IT company.