I Cannot See Chat history in Teams

Occasional Contributor

cannot see my chat history when i click on it, happens on just desktop app
i only see it when i use the pop out chat option
i have already cleared cache and still seeing same issue 

2 Replies
How did you clear the cache? Did you try a simple logout of Teams and log back in?

i used this below

%AppData%\Microsoft\teams\application cache\cache
%AppData%\Microsoft\teams\Local Storage
%LocalAppData%\Google\Chrome\User Data\Default\Cache
%LocalAppData%\Google\Chrome\User Data\Default\Cookies
%LocalAppData%\Google\Chrome\User Data\Default\Web Data
Internet Explorer Temporary Internet Files
Internet Explorer Cookies

i also ran teams in compatibility mode

the problem is when i do it after some time i still experience the same issue