Nov 24 2020 05:58 AM
Hello! I am trying to change my profile picture in Microsoft teams, but with no success. I have the teams app downloaded on my laptop and whenever I try to change my picture it says "There was a problem saving the photo. Please try again." I have tried to update my profile picture on the teams app and on web browser. I have even tried on the teams app I have downloaded on my phone but nothing. I went to office 365 and changed my profile picture on there (it worked) but my teams profile picture is the same. Does anyone know how to fix this issue?
Nov 25 2020 07:37 AM
Hello @Ariana1505 This seems to be a common problem and there are a couple of posts in the community that might offer a few solutions to try: Re: "There was a problem saving the photo. Please try again." - Page 5 - Microsoft Tech Community
Unable to Update Profile Picture - Microsoft Tech Community
There is also a Uservoice item about this issue and it would be great if you could vote on it: MS-TEAMS users cannot upload/update Profile pictures. USELESS ERROR MESSAGE: "There was a problem wi...
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