Jan 04 2021 01:54 AM
Whilst I can sign in to my teams org from other tablets and PC's and incognito windows when i use the app the App claims I don't have access to my org. I have been struggling with this for several months in the hope that an update would resolve but so far nothing.
I have followed many instructions but still no luck, any advice would be appreciated, I am a small company with no IT dept to call upon.
As I am a small company I would have no issue deleting the org if I knew I could start a new one from scratch if that is necessary.
Thanks in advance
Jan 04 2021 03:41 AM
Jan 04 2021 03:49 AM
@ChristianBergstrom Hi there ! I have exactly the same problem. I'm using this community for the first time and don't really know the rules. Can I ask for your help on the similar issue ?
Jan 04 2021 03:54 AM
@ChristianBergstrom Thansk for you reply, The organisation I am trying to connect with I believe is a free account I have tried the following (several times)
> > > %AppData%\Microsoft\teams\blob_storage
> > > %AppData%\Microsoft\teams\databases
> > > %AppData%\Microsoft\teams\cache
> > > %AppData%\Microsoft\teams\gpucache
> > > %AppData%\Microsoft\teams\Indexeddb
> > > %AppData%\Microsoft\teams\Local Storage
> > > %AppData%\Microsoft\teams\tmp
Jan 04 2021 03:59 AM
@ChristianBergstrom sorry missed of the image
Jan 04 2021 04:36 AM
Jan 04 2021 05:04 AM
Thanks for getting back to me again and I must apologize I missed those 2 items from my previous message, but I have tried both those steps previously without success.
Jan 04 2021 05:57 AM
Jan 04 2021 07:56 AM
Yes, I can verify I can log in on another PC using the app (just checked). The only issue seems to be on my laptop I use for work, but I can get onto teams via incognito
Jan 04 2021 08:21 AM
Solution