SOLVED

I can't hear the internal sound of a video on Mac

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Contributor

When I share a video from my Mac my students tell me they don't hear the sound of the video. When I share the screen I notice that it does not have the option to share the internal sound of my Mac

11 Replies
best response confirmed by pana507 (Contributor)

Hi @pana507 

 

Currently the feature is only release for the Windows Machine. Microsoft is working on releasing the feature for the MAC Machines also.

 

Here is the article for the same

https://support.office.com/en-us/article/share-system-audio-in-a-teams-meeting-dddede9f-e3d0-4330-87...

 

Microsoft User Voice

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/32616083-share-video-and-audio...

 

Let me know in case you need any additional assistance.

 

With Regards,

Satish U

@Satish2805 

Grateful for your prompt response

@adam deltinger 

 

Thanks for your answer

go to your Sound Control Panel > make hidden mic visible & turn it on.   

@ek0930 

This solution was perfect, I tried it using another client on another device and it sounded perfect
Thank you

@ek0930 i cannot reproduce the actions you indicated. Please explain more. Thanks.

@pana507 

hi how did you do this?

Hello
Have you already solved the problem with the sound?
Are you using windows or mac?

@pana507 hi, thanks, I use a Mac computer but I can't find any driver on this page, where can I download it?