Sep 04 2020 11:11 AM
Hello,
I am a teacher and I schedule my lessons on Teams. Today, I encountered a new issue. First, let me clarify that I am logged in with the same account on the app and the browser and I have gone through cleaning my browser history several times. So, here is the problem: I scheduled three new meetings. I am the organizer of all three meetings (same account). I was able to change the Meeting Options of the first meeting, but when I clicked on Meeting Options for the other two and I got a message that reads: Only meeting organizers can make changes
Your account, xxxx, doesn't have permissions to make changes.
I tried accessing the meetings through Teams (app and browser) and through Outlook, but I get the same message. All help will be greatly appreciated. Thanks!
Jun 23 2021 10:30 PM
Jun 25 2021 01:01 AM
Jun 25 2021 01:08 AM
Aug 16 2021 02:48 PM
Aug 19 2021 08:48 PM
Nov 20 2021 08:31 AM
Jul 19 2022 11:37 PM
Aug 29 2022 12:15 AM
@YesimNuman Just adding another voice as I'm also experiencing this issue, and having read through this thread there doesn't appear to be a 'solution'. I mainly use Outlook to schedule Teams meetings, but when I select the Teams "Meeting options" I get the same error message that you and others have mentioned. Logging out of Teams and clearing my cache did not resolve the issue.
Sep 07 2022 07:48 AM
I want to take the time to document all this nicely, but I never find the time. So here is a brief, I cannot be sure if it is the same issue as yours, nor have I time to carefully verify all this, but I thought I’d share it anyway in case it is helpful. Please let me know!
If my assumptions are correct, I believe that this issue arises because of a bug in the "Teams Meeting add-in for Microsoft Outlook".
How it happens
It occurs when you schedule a meeting using the Outlook desktop calendar, and in Outlook desktop you have more than one Microsoft 365 Organization account (Exchange Online “EO” account). You also have the Teams desktop app installed, and signed into your primary account. You have a default EO account, but you create a Teams calendar meeting in a secondary account (or any other than your default).
Symptoms
When you create a meeting in this way, you create what I “technically” call a “dud meeting”. With a dud meeting:
Workaround
The workaround is, to avoid the use of the “Teams Meeting add-in for Microsoft Outlook”. A simple way to do this is to only create Teams meetings using the calendar within Teams itself (when logged in to the relevant account), using Teams web app, or perhaps the desktop app.
Why it happens (maybe)
I believe this issue occurs due to account-specific data that is transacted and compiled between the Teams desktop app and the “Teams Meeting add-in for Microsoft Outlook” at the point it attempts to schedule the meeting. Somewhere there is an assumption that connects the identity information to your default Outlook org / EO account. Even if you have a secondary EO calendar set up in Outlook desktop and you create the Teams meeting in that Outlook desktop calendar, the Teams meeting that is created in that secondary EO calendar has some kind of identity meta data that is from your primary account, not the secondary account. Thus “primary account” is the “organiser” (regardless of what it says). That account does not belong in this secondary organisation, so it is invalid. You can’t join that meeting, or administrate it.
Oct 25 2022 06:40 PM
You are absolutely correct about the phenomenon. This is exactly what happens to me. And I suspect your assumption about the bug in the Teams Add-On for Outlook is also correct.
A year and a half later and Microsoft hasn't fixed it. I still have the same problem.
Oct 26 2022 07:46 AM
Oct 26 2022 07:50 AM - edited Oct 26 2022 07:52 AM
@JimbotronInteresting to see your experience reinforcing that of @StevenMunden !
Oct 26 2022 07:50 AM
Oct 26 2022 07:55 AM
I think the fact that the Teams client doesn't allow more than one enterprise O365 account is an indicator of the root of the problem.
Microsoft assumed people will only ever use Teams with one and only one enterprise O365 account. So, the Outlook add-on just assigns the meeting organizer based on the account you've used to log in to the Teams client, rather than the account/calendar where you create the meeting in Outlook. The weird thing is that the correct account shows up as the organizer when you view the meeting in the Teams client, but it tells you you're not the organizer if you try to change settings, and it won't let you start the call. This has led to many frustrating experiences for my customers, and is not a good look.
In the end, I uninstalled the Teams client. I use teams only from within Edge. And I create calendar meetings only from within Teams within Edge. Until they fix this bug, it's the safest way to avoid having a meeting with all of your clients waiting and you can't start it.
Oct 27 2022 07:54 AM
Oct 27 2022 09:46 AM
I've had issues with Edge InPrivate instances not fully isolating authentications to different 365 tenants, although Chrome Profiles handle this fine
I would not mind betting this is to do with your computer being signed in with an org account, and Edge helpfully automatically signing you into that account, even if that's not what you want. Similar issue really, affecting those that use multiple org accounts. I have about twenty due to the nature of my work, it's hard work!
Jan 10 2023 07:04 AM
Jun 28 2023 06:52 PM