Hyperlink to start Teams chat with external user

[makofish]

 Hi guys,

I have found the following site: Add a “Chat with me in Teams” link to your email signature that outlines how to set up a hyperlink to start a chat with an individual, however it only seems to work for users in your tenant.

Is anyone else having the same prob or is there an alternative?

Cheers,

Geoff.

[#2]

@makofish Hello, you should verify the underlying communication settings. See this info

https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

[#3]

If you have external chat setup and it’s not working. You can always utilize sip protocol to send chats. Pretty sure this works. Similar to mailto:user@domain.com you use sip:user@domain.com