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How use Skype in "Teams only" mode ?

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New Contributor

Hi everyone,

 

I am the administrator of an office 365 platform of an french high school (license A1 + OVS-ES).

I want to use Skype for business, but TeamOnly mode is already enabled.

Running Sfb show only chat archives, but unable to make a call (note: we have never used Sfb).

On Teams, i don't have the Call tabs. I just want to use video/audio with someone using Sfb on other company. I don't need to make paid phone call.

 

In Teams logs, i found that:

2019-06-04T08:56:35.615Z Inf UserAppsStore: Attempted to add calling with the following flags: {"isCallingEnabledByTenant":true,"isSfbCloud":true,"isEvEnabled":null,"disableCallingForHybridVoice":true,"pstnType":"OnPrem","isBusinessVoicePath":false,"isByotEnabled":false,"isOneToOneCallingEnabled":true,"isCallingSupportedEnvironment":true,"enableVoipCallTab":false,"result":"removed"}, [call][callTab]
2019-06-04T08:56:35.615Z Inf UserAppsStore: Calling app removed, [flags:{"isCallingEnabledByTenant":true,"isSfbCloud":true,"isEvEnabled":null,"disableCallingForHybridVoice":true,"pstnType":"OnPrem","isBusinessVoicePath":false,"isByotEnabled":false,"isOneToOneCallingEnabled":true,"isCallingSupportedEnvironment":true,"enableVoipCallTab":false,"result":"removed"}], [call][callTab][result:removed]
2019-06-04T08:56:35.615Z Inf UserAppsStore: shouldShowCallingApp resolved to false, [call][callTab][shouldShowCallingApp=false]

Using Powershell, i was able to grant AllowCalling (TeamsCallingPolicy) and create a new CsOnlineVoiceRoutingPolicy with RouteType=BYOT, but i can't assign this policy to an user : "the policy is not a user policy".

 

Thank you for any help

18 Replies
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Hi @beaudier,

 

it seems like you do not have EV enabled as you can see in your log file.

If you already assigned a license to the user you should wait up to 24 hours for replication, if you have not assigned the license yet, give it a shot and try it!

 

Sven

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@beaudier 

 

First off, if you are on Teams-only you cannot use skype for anything except joining existing skype meetings! You can change this mode through Team admin center or Powershell

 

You ask them to create a skype meeting and then join it with your skype client , or they can join your teams meetings also! If they don't have teams they can join with a browser

 

Also, I would check in the voice policy and see if private calls are disabled

 

Adam

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@svenseidenbergThank you for this reply.

I don't know what is "EV" mean. I checked the account : Skype Entreprise Online (plan 2) is enabled. More precisely :

ServicePlan               ProvisioningStatus
-----------               ------------------
WHITEBOARD_PLAN2          PendingProvisioning
EXCHANGE_S_FOUNDATION     PendingProvisioning
SHAREPOINTWAC_EDU         Success          
OFFICE_FORMS_PLAN_2       Success          
SWAY                      Success          
INTUNE_O365               PendingActivation
ONEDRIVESTANDARD          Success          
OFFICESUBSCRIPTION        Success          
MICROSOFT_SEARCH          PendingProvisioning
WHITEBOARD_PLAN1          PendingProvisioning
OFFICEMOBILE_SUBSCRIPTION Success          
BPOS_S_TODO_2             Success          
AAD_BASIC_EDU             Success          
SCHOOL_DATA_SYNC_P1       Success          
STREAM_O365_E3            Success          
TEAMS1                    Success          
Deskless                  Success          
FLOW_O365_P2              Success          
POWERAPPS_O365_P2         Success          
RMS_S_ENTERPRISE          Success          
OFFICE_FORMS_PLAN_2       Success          
PROJECTWORKMANAGEMENT     Success          
SWAY                      Success          
INTUNE_O365               PendingActivation
YAMMER_EDU                Success          
SHAREPOINTWAC_EDU         Success          
MCOSTANDARD               Success          
SHAREPOINTSTANDARD_EDU    Success          
EXCHANGE_S_STANDARD       Success

 

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@adam deltingerThank you for you help. I can't rollback from "TeamsOnly". In Teams admin center > Upgrade > Coexistence mode, i got the message "Ces paramètres pour votre organisation ont été définis par Microsoft et ne peuvent pas être modifiés" (These settings for you organization have been set by Microsoft and cannot be modified). We have a nice utilization of Teams and i don't want break something.

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You can set this per user level instead AFAIK! Go to users in Teams admin center and change it there!

EV is enterprise voice! Nothing you need to worry about here
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@beaudier 

 

okay great, I had an issue with a customer where the icon was not appearing just like in this case. Removing the S4B license, let AD sync and then add it again helped to fix it. Maybe you can try this too.

 

To be honest I am not that familiar with edu licenses and if there is anything blocking your scenario, maybe @adam deltinger knows more?

 

Sven

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Check your Teams admin center, for Calling Policies, check your org wide default and make sure private calling is enabled. If that's the case, then check your Org wide settings and external users settings to make sure that's enabled. Then you can message external skype for business users and even do a 1 to 1 call, no need to use Skype for Business client.

If these are not enabled, and you enable them it will take some time 24-48 hours is to enable so give it time, but when you go to do a new chat from teams, type in their e-mail address and you'll know external chat is working because you will see a "Search externally for" drop down under their e-mail. Click that and it will initiate an federated(External) chat. The end point must also have external chat enabled as well. If you want to test yours once you get the "Search externally for" working, then let me know and I'll give you a test known working user you can message.
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Yeah, but there’s no video in federation , right?
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No both work, just verified because you made me second guess my judgement lol!
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Teams to Skype federation?
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Cool
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@beaudier There is no need to rollback, from Teams you can make calls to people in other organsiations using Skype for Business or Teams. Start a conversation then press the call button. 

 

If you've never used Skype I imagine that Microsoft have upgraded your tenant, there's no way back without a support call.

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@beaudier 

 

In case you do not know where to head in the admin center these are the ones you want to edit

 

Sven

 

 

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Guest access isn’t required here ;)
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@svenseidenbergHi, i removed the Sfb license, wait a entire nigth, add the Sfb license, wait 4 hours. No Calls tab :( I don't know if i have "AD sync issues".

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@beaudier okay, have you tried the instructions chris webb supplied a few posts above?

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You might not get the calls tab in edu, you make calls via the chat window. do you not have the option to call while chatting?