SOLVED

How to troubleshoot MS Teams Guest Users Issues

Copper Contributor

My Tenant is using the Ms Teams and was able to chat with  Guest Users tenant like (Alpha.co.in) , but some time, its stooped working . how do i trouble shoot further

1 Reply
best response confirmed by Ramki2080 (Copper Contributor)
Solution

@Ramki2080 Hello, not much to go on here, but if you know all your settings are unchanged I would like suggest that you reach out to the other tenant to have them check their external settings.

 

https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

1 best response

Accepted Solutions
best response confirmed by Ramki2080 (Copper Contributor)
Solution

@Ramki2080 Hello, not much to go on here, but if you know all your settings are unchanged I would like suggest that you reach out to the other tenant to have them check their external settings.

 

https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

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