May 04 2021 07:58 AM
Hi all,
I am stuck.. i have had a previous business Teams account with my employer which my personal mobile number was associated to, now i am trying to set up Teams on my personal email account but it keeps telling me i need to add a mobile number, yet when i do it blocks me as my number is already on another account.
i have tried to get the number removed by contacting others but it doesn't seem to have had any effect.
Thanks in advance!!!
May 06 2021 03:13 AM
Solution@boredwiththisissue Hello, this is the official support page for "This phone number is already taken. Sign in with that number or use a different one". As you'll see you can only have one phone number for one Microsoft account. Troubleshoot phone number already taken in Teams - Office Support (microsoft.com)
Adding these on the topic as well.
Adding your phone number to a Microsoft account - Office Support
Change your phone number or email address - Office Support (microsoft.com)
You can use this site to see what accounts are associated with the phone number, or at least get a hint https://account.live.com/username/recover
May 06 2021 03:13 AM
Solution@boredwiththisissue Hello, this is the official support page for "This phone number is already taken. Sign in with that number or use a different one". As you'll see you can only have one phone number for one Microsoft account. Troubleshoot phone number already taken in Teams - Office Support (microsoft.com)
Adding these on the topic as well.
Adding your phone number to a Microsoft account - Office Support
Change your phone number or email address - Office Support (microsoft.com)
You can use this site to see what accounts are associated with the phone number, or at least get a hint https://account.live.com/username/recover