Jan 10 2020 11:00 AM - edited Jan 10 2020 11:03 AM
Hi,
We created a Office 365 Shared email inbox long back in 2014 - Example developer@MyDomain.com
Now we have started using MS Teams and created a team as Developer, automatically MS Teams created Team, Sharepoint Site, Group and Email ID as developer1@MyDomain.com
MS Teams didn't alert us that already an email ID developer@MyDomain.com is in use, would you like to create a different email ID and / or didn't ask us to map to existing Shared Email Inbox.
Q1 : Does MS Team don't go with Shared email inbox
Q2 : How to change the email of the Developer Team, as we like.
Q3 : Can we convert this shared email inbox to groups and then create the developer Team
Any light in the tunnel would be great.
regards,
Sing
Jan 10 2020 11:43 AM
Jan 10 2020 12:47 PM
SolutionThere's no way to convert a shared mailbox to Group or Team, and in general it's challenging to import messages into a group/team mailbox. Also, group mailboxes lack a lot of functionalities you might be currently using with the shared mailbox, even simple things as rules or being able to access folder other than Inbox are missing.
It you want to use the developer@ address for the Team mailbox, you will have to remove it from the shared mailbox first, then set it to the Team.
Jan 10 2020 01:21 PM
@Chris Webb Thanks for the reply the issue surfaced when we noted O365 created an email ID by adding suffix 1 if the email is already created in Shared Mailbox.
We have 2 email IDs,
developer@MyDomain.com
developer1@MyDomain.com
Is there a way to disassociate developer1@MyDomain.com from the MS Teams - Developer?
Jan 12 2020 05:00 AM
You can edit the email address(es) associated with the underlying Group from the O365 admin center or by using PowerShell.
Jul 06 2021 06:31 PM
Jan 10 2020 12:47 PM
SolutionThere's no way to convert a shared mailbox to Group or Team, and in general it's challenging to import messages into a group/team mailbox. Also, group mailboxes lack a lot of functionalities you might be currently using with the shared mailbox, even simple things as rules or being able to access folder other than Inbox are missing.
It you want to use the developer@ address for the Team mailbox, you will have to remove it from the shared mailbox first, then set it to the Team.