Oct 04 2019 03:44 AM
Oct 04 2019 03:44 AM
We use Teams extensively within the company but have an issue with joining externally created meetings. When an invite arrives from another company (also using teams) we can accept the meeting and it sits in our teams calendar just as an internal invite would. However when clicking on the join meeting link in the invite this opens the browser where (on PC or Mac) I can select to open the meeting in Teams or use the browser.
The issue occurs when I am using an Iphone or Ipad with the teams app. Clicking on the meeting opens the browser but does not have the open in app or browser option. instead the meeting is joined in the browser and displays the "Your browser does not support teams meetings" message. very annoying as I have the Teams app installed and would excpect to join in the app as I would with internal meetings.
How can I join external Teams meetings where the invite comes from another external company on my Iphone or Ipad device.
Oct 04 2019 10:11 AM
I haven't noticed any issues with joining external meetings on my mobile (using Android), but if you can reliably reproduce this open a ticket via the app (Settings -> "report an issue").
Oct 05 2019 08:43 AM
Oct 05 2019 08:52 AM
Oct 05 2019 10:34 AM
Apr 02 2020 10:38 PM
I realise this is an old post but I am experiencing the very same issue. Did you happen to find a solution?
Apr 03 2020 12:07 AM
Apr 03 2020 01:02 AM
Thank you for taking the time to reply. I don’t have a problem through my iPhone, only through my iPad. I’m running the latest version of iPadOS if that makes any difference. It’s very odd. I cannot view through the webpage either, the same issue as mentioned earlier in the thread.
Apr 14 2020 08:07 AM
i am having this problem too. I have sent myself a teams invite from my work account/email/pc to my personal email address. When i open the invite and click the 'join meeting' it opens Safari and gives me the same cant join message.
it is an older ipad so i can't download the app, so joining by browser is my only option.
anyone found a solution?
Apr 14 2020 08:18 AM
Apr 14 2020 04:09 PM
I'm sorry, but it's EOD and my brain is broken: re: the previous poster,
"i am having this problem too. I have sent myself a teams invite from my work account/email/pc to my personal email address. When i open the invite and click the 'join meeting' it opens Safari and gives me the same cant join message"
- we are finding the same exact thing today and it's a problem bc we want external attendees to be able to join MS Teams meetings from their mobile Apple devices without downloading the Teams app.
Am I to understand this simply isn't possible? They must download the teams app?
Apr 14 2020 04:38 PM
Apr 15 2020 10:46 AM
I’m having the same issue on the iPad, I click the link and I”m taken to a download page instead of the app. If I use my mobile it goes straight to the app and joins the call.
Apr 15 2020 12:20 PM
Apr 15 2020 02:28 PM
Apr 15 2020 02:37 PM
Apr 16 2020 11:29 PM
I was having similar issues on my iPad but found you can launch the app from any link as long as you open it through Chrome. iPad will always automatically open the link through Safari but just press the little ‘up’ arrow (I don’t know the official name) and select Chrome. From there, launch the app. It has worked every time for me but you will of course need to install the Chrome app.
Hope that helps.
Apr 17 2020 01:12 AM
Apr 17 2020 06:25 AM