SOLVED

How to investigate Teams errors or analyse the log file

Iron Contributor

From time to time errors happen within Teams. One current example of that is that users cannot create a new planner plan and add it as a tab within Teams.

 

There is just this error message "Failed to create the plan" but no hint where to look. Is there any place within the logs I could take a look for errors like these?

 

MicrosoftTeams-image.png

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution
I have seen this error before and the solution that might seem odd is to be sure you are also a member of the Group/Team you are going to add the Planner Plan. By the way, there is not a place to get info. about errors like this one not so related to Teams but how Planner Plans are created
1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution
I have seen this error before and the solution that might seem odd is to be sure you are also a member of the Group/Team you are going to add the Planner Plan. By the way, there is not a place to get info. about errors like this one not so related to Teams but how Planner Plans are created

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