How to give a team leader administrative control over a call queue

Occasional Contributor

Hi, I want to give a team leader control over their own call queue (and only that one) so that he/she can set and modify voice messages and configure other parameters for that call queue. Making this person a teams administrator is too broad. What is the best approach ?

 

Stephane

1 Reply

Hi @StephaneBouillon  I did a search of the support docs available on this subject and found several that may (or may not) address your question.  Hope this helps = it's a start, anyway: Search results for 'Assign+call+queue+administrator+Microsoft+Teams' - Office.com