SOLVED

How to get teams

Copper Contributor

I am running Microsoft 365 family. We are trying to use teams, but all I can access is Teams Free. I have read that my subscription should give me the full version of teams. 

2 Replies
best response confirmed by Therese_Solimeno (Moderator)
Solution
Greetings, Microsoft teams on Family subscriptions comes with MS teams service for personal life with limited call and chat feature. Currently, it is only available on iOS and Android. Additional platforms such as desktop and web browsers will become available later. To access Microsoft Teams desktop/web app service, you need to have one of the following Microsoft 365 license plans: Business Essentials Business Premium Enterprise E1, E3, or E5 If you have a personal or family Microsoft 365 subscription, you won't be able to access Microsoft Teams desktop or web app. For more details about Microsoft Teams subscription, please refer: https://support.microsoft.com/en-us/office/how-do-i-get-access-to-microsoft-teams-fc7f1634-abd3-4f26...

@Jourdan_Pass Thank you for clarifying the teams subscriptions. 

1 best response

Accepted Solutions
best response confirmed by Therese_Solimeno (Moderator)
Solution
Greetings, Microsoft teams on Family subscriptions comes with MS teams service for personal life with limited call and chat feature. Currently, it is only available on iOS and Android. Additional platforms such as desktop and web browsers will become available later. To access Microsoft Teams desktop/web app service, you need to have one of the following Microsoft 365 license plans: Business Essentials Business Premium Enterprise E1, E3, or E5 If you have a personal or family Microsoft 365 subscription, you won't be able to access Microsoft Teams desktop or web app. For more details about Microsoft Teams subscription, please refer: https://support.microsoft.com/en-us/office/how-do-i-get-access-to-microsoft-teams-fc7f1634-abd3-4f26...

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