03-19-2019 02:39 AM
03-19-2019 02:51 AM - edited 03-19-2019 02:52 AM
Can you add contacts to other groups? Is it the same problem when you add Internal contacts and External? Did you enter the full SIP/mail address or did you search for the name of the contact?
03-19-2019 02:53 AM
03-19-2019 03:12 AM
03-19-2019 03:18 AM
03-19-2019 03:37 AM
You should be able to sign in with the same account at https://teams.microsoft.com as you sign to the Teams client.
In your Teams client check the version by clicking on your profile button in the upper right corner and select About > Version. You can also check for new updates by selecting the profile button and select Check for Updates in the menu.
I started my Teams Free setup now and tested and did not have any problems adding contacts. Since you are running Teams Free edition you can't add external contacts (federation).
I guess you haven't started the migration from Teams Free to Teams with Office 365 subscription yet, correct?
03-19-2019 03:42 AM
To add to Linus - have the others in the organisation also been set up to use Teams? If it is only you and the admin and you try to add others in your organisation this may be the reason why you are getting the error and why you can only add the admin.
03-19-2019 05:41 AM
03-19-2019 09:25 AMSolution
06-03-2019 08:01 AM - edited 06-14-2019 06:35 AM
Same issue here, been struggling with this for a while now. We also have an Azure account, seems like there is an issue with the two.
Most functionality works, but with the free version of Teams we were not suppose to be able to user Planner, but we've been using the heck out of it building all sorts of things. But in a task we can not add Comments currently, either.
Really hoping this gets fixed soon, we have decent size group of dev/ops users and PMs anxious to put this app to good use.
MS please jump on these issues.
06-26-2019 01:31 PM
Similar problem, I can add 365 users to favorites but not free Teams users. Adding external user generates the "We couldn't add a buddy to the group" message.
Same questions as others, has this been resolved?
06-28-2019 07:16 AM
@Sim00 and MS,
I am having the same issue when trying to add some internal contacts: "We cannot add a buddy to the group". We are using O365 E3 licensing and are making the transition from Skype for Business to Skype within Teams.
We are able to add some internal contacts to the group, but on others we receive the error I mention above.
Have there been a response posted from MS?
Has anyone figured out how to get around this issue?
09-18-2019 12:16 PM
@Sim00 I'm having this exact same issue. Per one of the responses below it looks like this is a problem with organizations that don't use Exchange Online and instead have an on premise Exchange Server. Is that your situation in your office as well?
09-19-2019 02:05 AM
Today marks 6 months. My client last updated 2 days ago. The problem still persists and we are unable to use this basic feature. We still haven't got sign off for our migration to O365.