How to enable the ability to create New Groups in the Voice Speed Dial?

Copper Contributor

Does anyone know the steps to enable the ability to create a new Group when assigning users as a Speed Dial?

 

I know its possible based on research online but can't figure out where to enable the feature for end users.

 

Below is a snapshot of what I found online for the New Group functionality.

 

Michael_Paglaiccetti_0-1630589345179.png

 

Any assistance would be appreciated.

 

 

2 Replies
I appreciate the video.
What I am trying to figure out is how to get the feature / button "New Group" to be enabled so my end users can place their saved Speed Dials into specific Groups for easier management of the speed dial contacts.
Do you know how to enable the "New Group" feature / functionality?