How to disable incoming call notifications for just the Windows App

Copper Contributor

Our execute assistant would like to disable incoming call notifications from her Teams App for Windows at her Desktop. She has a Desktop Phone and a mobile phone. She gets many calls a day, and when all three ring all at once, it is too much. Her Desktop phone is just fine and she does not want her computer to also ring and give her a popup notification of an incoming call. Because of this, she keeps Teams closed on her computer, and this is disrupting our rollout for the organization. 

 

James 

5 Replies

Hi @James_Roper.  For sure she can disable notifications in the settings of her mobile phone app.  Not sure about disabling the computer if the desktop app phone is ringing.   Here's a place to start with the phone (iOS or Android): Manage notifications in Teams - Office Support (microsoft.com)

@ThereseSolimeno Actually - she wants to disable it on her mobile phone, and the Windows App. She only wants her physical phone to ring. 

Hi again @James_Roper   Then she should be able to turn off certain notifications by clicking on her photo and managing notifications in Teams or at the Windows level - see this unverified resource for that.  How to turn off Microsoft Teams notifications (addictivetips.com)

 

Anyone else have a better suggestion?

@James_Roper by any chance have you figured out how to do this? We're trying to do the exact same thing and the feature doesn't appear to be available. Thanks

@jkleach @James_Roper - any luck being able to turn off incoming call notifications on Desktop App of MS Teams?