How to block/allow users from calling certain numbers in the admin centre?

Copper Contributor

Some of our users are trying to call an 0844 number from their Teams.

When trying to dial one of these numbers, it says "You are not setup to use this calling feature"
My first instinct was it was restricted by policy, but i now believe this might be a licensing thing?

We have Domestic Calling Plan license for these users, i am guessing these premium rate number aren't included in this license?


So, if it is a policy, how do i block/ allow certain numbers.

If it is a licensing thing. Which license would i need?

1 Reply


Hi, did you get a response/resolution on this? I have the same issue in the UK with an 0844