How Teams try to keep video and audio in sync?

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Super Contributor

Hey,

 

Now and then I have seen that during the meeting audio and video are running out of the sync. Either video or audio is coming several seconds ahead of other.

 

Obviously this most likely will be caused by the network issues. But I'm a bit surprised that MS does not avoid this situation. The most logical solution is freeze video until the audio reach video as well.

 

Also wondering how to get full view of our users who are suffering the issue like this. I have tried to looking for CQD, but that looks not helpful on this.

 

How about others, have you faced similar issue, and have you found some helps for that?

2 Replies
I don't see or hear the problem myself or from my customers.
We have the excat same issue. So far we have not been able to pinpoint a cause.