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How do I send a screenshot to an external contact?

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New Contributor

How do I send a screenshot (or even attachment) to an external contact via chat?

 

Was easy using Skype for business and now I'm being forced to use MS Teams I've had to revert to sending emails for this functionality. Am I missing something here?

 

Thanks in advance,

 

Matt

17 Replies
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Hi @MattR1385 

 

I'm not aware of any way to do this via Chat.

 

I'm not a backend admin so I don't know if there's a setting you flick on for it, but for comparison purposes, I have the same limitation in Teams as well!

 

Cheers

Damien

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Currently you have to paste the image into the chat!!

Read more about why here:

https://www.eekels.net/file-uploading-in-microsoft-teams-for-external-guest-users/

Hopefully this will be possible at least from the licensed user side later on

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Thanks Adam. 

 

At the moment I can't even paste an image into the chat window.

Extremely frustrating to say the least.

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@MattR1385have you tried to upload it using the paperclip button? Some tools do not support the strg +v paste into Teams!

 

If it is an external contact there is an option in the admin backend, ist this turned on too?

 

Sven

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Hi Sven! What setting are you referring to?
There’s no paperclip option either unfortunately!
I also found out that pasting is not an option either regarding federated contacts!
I believe a federation V2 in underway which hopefully will enhance these kinds of stuff!

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@adam deltinger thanks for drawing attention back here!

I messed up because of missunderstanding - sorry for that adam is right! sorry guys

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This isn't possible right now. With Federation V2 we are supposed to be able to paste images etc. when interop and external chat with people outside our orgs. But until that launches we are pretty much stuck with what we have.
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This lack of functionality is pretty dire. I really like Teams generally speaking, and internally it's great. But as a consultant who now needs to use Teams to communicate with many external people this is a nightmare. Having to go back to sending an email whilst talking to someone is a huge step backwards. A fix needs to happen to allow at least the ability to share images with one another to external contacts.
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@Gary_ONeill Having exactly thesame issue here. We actually are switching back to an old non-microsoft solution to be able to share content between the external consultants (like myself) and the internal users... We used this in skype for business on a daily basis

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Native Federation / External chat is coming for Teams, it was supposed to be rolled out by now but guess it got delayed, but soon. When this happens we'll get the full Teams experience when chatting with other Teams users. Not sure if Teams > Skype will get any new features from this.
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Tick tock - the clock is almost christmas 2019 and one of the most fundamental feature in a chat-program is not here yet. Wakey wakey MS :)
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This has been out for a few weeks now you can paste screens to the new fed chat.
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Yeah,  this is the need of the hour.   @MattR1385 

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just confirming what @Chris Webb wrote, this is now available to paste in pics into a cross platform chat (from Teams to Skype user). If you want to do a screen share cross platform then, at least from the Teams client, it will automatically spin up a meeting so that you can do screen share in the meeting (screen sharing is not available on a cross platform chat)

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@Ashley Boozer The main question / issue is, when we will be able to send attachement to external contact via the chat? Any info on that?

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@Jure Jereb I think we need a Microsoftie to answer that.

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