Sep 13 2021 02:04 AM - edited Sep 13 2021 02:05 AM
Why does our hold music keep dropping out. This has happened a few times. Also, our calls are not queuing before going through to the overflow group, it use to.
Sep 19 2021 03:25 PM
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
https://support.serviceshub.microsoft.com/supportforbusiness/create
Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized agents are available to give support until the issue is reso....