Hi Guys In our Organization we facing some issue Related to MS Teams Shift

[m-rizkhan]

Our Users has some issue with the clock which stated 56 hours working can't stop that by the clock-out then we Uninstalled the app and again installed the app to see the changes but now can't Access the Clock-in feature On their mobile which shows the error "we had some trouble getting your information. Please check your connection or try again later" It's Initially thought it will be fine in some hours and try the next day but it's still the same I change the phone and the network is still the same. when we tried it on the PC the clock-in feature just loads endlessly. Is there any Glitch in MS Teams, I have attached the Screenshot for reference.

[#2]

@m-rizkhan We are experiencing similar issues within our organisation.

[#3]

Do you know what is the cause of the issue

[#4]

same here. It has been 1 week plus. But only happens to non-apple users for now.

[#5]

@m-rizkhan 

So far 3 of my 50+ users are also having the same issue here at my company, they are getting the same errors/screenshots as m-rizkhan.

Over the past days we have tested on iPhone and Android via mobile, and also via Apple Teams app, Windows Teams app, and via different browsers.

We have also tried incognito on different browsers, emptying Teams cache on either desktop computers, and emptying the Shifts cache on the mobile Teams app.

All apps and browsers and computers are fully up to date, and have tried via different internet connections and different mobile phone companies.

Issues remains the same so far. This has been on going since last Monday 31/08/2023.

[#6]

This is also an issue in our team for dew days now. Do you have an update regarding this?

[#7]

@m-rizkhan No, i'm afraid not. Like others have mentioned, this seems to be only affecting Android devices for us. We have logged this with Microsoft and awaiting a response.

[#8]

Adding in my "me-too"  @m-rizkhan 

[#9]

Had some productive to and fro with MS the past few days. They just announced TM666447 and can confirm our users are back to normal.. gl all! @m-rizkhan