10-21-2020 08:21 AM
10-21-2020 08:21 AM
I would need some help to understand the different accounts I have access to through Teams. Although I am a fairly frequent and experienced user of internet based applications, I find the accounts in Teams to be very confusing.
Here's the situation:
1. I am a freelance worker, not belonging to any organisation, and I don't have any paid account for Office 365.
2. I use only one single email for all logins (and I would expect to be one single user in all situations, but that doesn't seem to be the case).
3. As a user in different situations I see four different Teams accounts: One that seems to be a private account (A), one that I seem to have created for my one-person company (B), one where a friend has set me up as a user in his company's Teams account (C), and one where I am registered as a guest at a client's company (D).
4. At login, I am asked to chose between a "personal account" or "work or school account".
5. Let's use "personal". On my Iphone I am presented with all four accounts above (A, B, C, D). I can switch between A (called "personal"), B (called as my name), and C, all without using passwords (though switching is painfully slow). In order to access D, however, I am asked to put in a password. On my desktop the situation is similar, although there are only three accounts visible. The first is called as my name — and I don't know whether it is A or B! Then there is C without using password, and D which is accessed with a password as on the Iphone.
6. Now let's use "work or school account". I am now offered to choose between the same accounts as above, however, I only have access to account D. Trying to access the others on my Iphone I get a message that I don't have access. On my desktop on the other hand, the application tries to access the other accounts, and only after at least a minute (!) I am told that I don't have access.
I find this all extremely confusing and not very user friendly.
Firstly, I would like to have only one single personal account (instead of A and B – and maybe this is the case, although from the Iphone accounts view it seems to be two different accounts).
Secondly I would like to access all different teams from this single account.
Thirdly—I think that I have used One Drive to store an uploaded Powerpoint presentation at one point, but I don't have a clue about where I could access this One Drive space from all these different accounts. Obviously, I would like to have one single One Drive that I can access from my one single account.
As a comment: It all seems to me that Teams was developed for people working in different teams inside one organisation only, not collaborating in teams outside this organisation. I think is an outdated view on how work is being done today, and on how work will be done in the future.
But the only thing I would ask at this point is to get help in order to make sense of my Teams accounts.
10-21-2020 12:20 PM
10-21-2020 12:29 PM
@Forrest Hoffman Confusing indeed. To say the least. But what about the two different accounts in my name—one personal, and one seemingly for my (one person) company (but still free)—that I see in my Iphone? Are they two different accounts? And could I delete one of them?
I have a vague idea that the second account in my name might have been created when I accepted the guest invitation from a client's company which is a tenant with a paid license (I just remember that it was a fairly long and confusing process to accept the invitation, where I had to register again and choose a new password). But I might be wrong about that.
In that case, however, deleting that account might disconnect me from the client's guest account?
10-22-2020 06:22 AM