Help - Cannot log into Teams account via Win10 app

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Occasional Visitor

I wonder if anybody here can help me?

I have a free Teams account and have set myself up as administrator of my own organisation.

I can log in fine through my Chrome browser......and do everything I need - though the web interface is limited.

 

I have the Teams app installed in my desktop machine - but this refuses to log into that account.

When I try to log in it just says  "We're switching you to your other account. It'll just take a moment...".

It takes a couple of minutes then takes me back to the login page.

 

I have tried uninstalling and reinstalling the app.

I have tried deleting the contents of appdata\Microsoft\Teams

 

...but no joy.

 

It's entirely illogical....I think. Any help gratefully received.

1 Reply
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@AndyYouell 

 

Hi, may be worth trying to setup a new Windows profile on the device and see if that sorts it?