Guest user is unable to access files in Teams

Iron Contributor

Hello 

 

Please i need your help on this issue. 

 

A guest user is experiencing difficulty accessing files in Teams. 

 

How do i go about this to get this issue resolve. 

1 Reply

Hello @MikeJohn1710,

  • I'd assume that the guest account/s is/are ok.
  • Does this affect only one guest user or several/all guest users?
  • Does this affect only occur in one team in Teams?
  • Is the behavior different between the Teams app and Teams on the web?
  • Did you try to remove the guest from the team, wait a bit and re-added the guest to the team?

You might also want to check the general sharing settings in the SharePoint Online Admin Center and the settings which are applied per SharePoint site (Teams).

Erik365Online_0-1716055359316.png

You could also check the site's settings, per site.

Erik365Online_1-1716055727797.png

Best Regards,
Erik