SOLVED

Guest user invintation

Copper Contributor

Hello guys, 

 

Im testing the Microsoft Teams (office 365 Buisness Premium)  product. I try to invite some guest's users to join a team I've created ( public) but when I type the adresse like blabla@gmail.com it say only "user not found" and can't add "As Guest" 

 

I have enabled guest in Teams Portal, guest share in Office 365...  it dosen't change anything... 

 

When I go in the settings of office 365 -> Settings -> Services and Add-ins -> Microsoft Teams -> 

Settings by user/license type there is only : Buissness & entreprise (and not Guest like few videos or forum post) 
 

Anyone have the same problem ? 

Best regards

 

8 Replies
Hi @aurelius25

Would recommend going through this whole guest checklist

https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access-checklist

Also would recommend this string here

https://techcommunity.microsoft.com/t5/Microsoft-Teams/Guest-Access-Troubleshooting-Guide/td-p/11979...

Hope that helps to answer your question. Let me know how you get on

Best, Chris
best response confirmed by aurelius25 (Copper Contributor)
Solution

Hi , @Christopher Hoard 

 

thank you for your reply

 

So I tested to enable via PS the guest access teams : 

 

https://office365itpros.com/2018/09/07/powershell-enable-guest-access-teams/

 

but there is no change I only see Buisness / Entreprise on the user/license type

 

Hi,

That article is a bit old. The settings for Guests are in the Teams Admin Centre (TAC) under Org Wide Settings. AFAIK it's no longer under services and add-ins.

What is the actual experience when you try and add an address like blabla@gmail.com to an actual Team in the desktop client. Can you send a screenshot?

Best, Chris
Also keep in mind that enabling guest in groups, is done under services and add-ins - groups
Yeah, under services and add-ins > Office 365 Groups.

That is covered under the checklist outlined earlier to ensure these are set to on.

https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access-checklist

Best, Chris
Also , :) after you enable guest access, it can take up to 24 hours to provision
That would be for @aurelius25 to confirm.

Again, that is in the original post above

https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access-checklist

Step 3 ;D

Best, Chris

@adam deltinger 

 

Hey Guys, 

 

It's good now, maybe after I push the config with Powershell, I wait like 1h. logoff / login in the teams app, and now I can add Guest adress ! 

 

but He ask to create a microsoft login for every guest, at least it's not a problem... 

 

so problem solved :) 

thank you for your reply guys and enjoy your day ! 

1 best response

Accepted Solutions
best response confirmed by aurelius25 (Copper Contributor)
Solution

Hi , @Christopher Hoard 

 

thank you for your reply

 

So I tested to enable via PS the guest access teams : 

 

https://office365itpros.com/2018/09/07/powershell-enable-guest-access-teams/

 

but there is no change I only see Buisness / Entreprise on the user/license type

 

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