Jul 20 2020 04:25 AM - edited Jul 20 2020 04:30 AM
I've setup guest access to Microsoft Teams, to be able invite guests to live events.
I'm able to setup the live event with the option "specific people or groups". And I'm also able to join the event with internal users but not with external ones.
Jul 20 2020 06:53 AM
SolutionHi @Thomsch try this
Add the guest user to a Team first in your tenant
Invite the guest user as before and see.
From what I can tell, a guest user in a Teams Live Event needs to be a member of a Team in your tenant.
Jul 20 2020 07:23 AM
Hi @Thomsch,
As you said the guest user can not able to join the live event from the browser, Did you checked your Teams policy from Teams Admin center ? I have attached one.
Also check the guest access under org-wide setting .
Jul 21 2020 01:12 AM
@Sanjiv_kumar I double checked all settings. Nothing changed :(
I also tried to add the external user to a team.
Live events policies
Org-wide settings
If I try to join the live event with the guest user via the teams client I get the following error message:
Jul 21 2020 01:55 AM
Hi @Thomsch ,
Which office 365 license you are using ?
Jul 21 2020 04:20 AM
Hi @Thomsch ,
Few of the changes you need to check again
1) Guest access
2) External users to access group content
3) Allow sharing enable users to invite new guests to the organization
Jul 21 2020 05:01 AM - edited Jul 21 2020 05:04 AM
@Sanjiv_kumar thanks for the details. I checked all points and everything is checked already.
I'm also able to switch to the other tenant within the Teams desktop client and the error message is different if I want to open the live event there.
The user is definitely on the permission list (see attached file).
Jul 29 2020 05:22 AM
Can anyone help me out here please. It's really important.
I'm still getting the same error message. I also tried it on another tenant and it's completely the same behaviour. Everything that @Sanjiv_kumar suggested is allowed but I'm still not able to join a live event with a guest user.
Any other ideas?
Jul 20 2020 06:53 AM
SolutionHi @Thomsch try this
Add the guest user to a Team first in your tenant
Invite the guest user as before and see.
From what I can tell, a guest user in a Teams Live Event needs to be a member of a Team in your tenant.