SOLVED

Guest cannot send email to team address

%3CLINGO-SUB%20id%3D%22lingo-sub-1738083%22%20slang%3D%22en-US%22%3EGuest%20cannot%20send%20email%20to%20team%20address%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1738083%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20folks.%20Some%20help%20for%20a%20novice%20please%3A%20I%20cannot%20find%20a%20setting%20to%20allow%20guests%20in%20a%20team%20to%20send%20to%20the%20team%20email%20address.%20A%20Microsoft%20error%20comes%20back%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThe%20group%20%3C%2FSPAN%3E%3CSPAN%3EXXXX%3C%2FSPAN%3E%3CSPAN%3E%20isn't%20set%20up%20to%20receive%20messages%20from%20%5Bguest%20email%20address%5D.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBut%20I%20can't%20find%20how%20to%20change%20the%20setting.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1738083%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGuest%20Access%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1738305%22%20slang%3D%22en-US%22%3ERe%3A%20Guest%20cannot%20send%20email%20to%20team%20address%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1738305%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F780625%22%20target%3D%22_blank%22%3E%40ChrisMul%3C%2FA%3E%26nbsp%3BHello%2C%20you%20can%20change%20this%20setting%20for%20the%20group.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20how%20it%20look%20like%20in%20the%20admin%20portal.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22bec064_0-1601626169413.png%22%20style%3D%22width%3A%20200px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F223644i6BA64AFDF9531EFD%2Fimage-size%2Fsmall%3Fv%3D1.0%26amp%3Bpx%3D200%22%20title%3D%22bec064_0-1601626169413.png%22%20alt%3D%22bec064_0-1601626169413.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20how%20it%20looks%20from%20within%20Outlook%20and%20the%20Group%20settings%20(to%20the%20left%20i%20the%20Navigation%20pane%20and%20then%20select%20Settings%20in%20the%20menu%20bar).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22bec064_1-1601626324595.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F223645i19942C937E224045%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22bec064_1-1601626324595.png%22%20alt%3D%22bec064_1-1601626324595.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Hi folks. Some help for a novice please: I cannot find a setting to allow guests in a team to send to the team email address. A Microsoft error comes back:

 

The group XXXX isn't set up to receive messages from [guest email address].

 

But I can't find how to change the setting.

2 Replies
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@ChrisMul Hello, you can change this setting for the group.

 

This is how it look like in the admin portal.

 

bec064_0-1601626169413.png

 

This is how it looks from within Outlook and the Group settings (to the left i the Navigation pane and then select Settings in the menu bar).

 

bec064_1-1601626324595.png

 

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Thanks so much @bec064. I was looking for settings within Teams not MS 365 groups. Appreciated.