SOLVED

Guest cannot send email to team address

Copper Contributor

Hi folks. Some help for a novice please: I cannot find a setting to allow guests in a team to send to the team email address. A Microsoft error comes back:

 

The group XXXX isn't set up to receive messages from [guest email address].

 

But I can't find how to change the setting.

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution

@ChrisMul Hello, you can change this setting for the group.

 

This is how it look like in the admin portal.

 

bec064_0-1601626169413.png

 

This is how it looks from within Outlook and the Group settings (to the left i the Navigation pane and then select Settings in the menu bar).

 

bec064_1-1601626324595.png

 

Thanks so much @ChristianBergstrom. I was looking for settings within Teams not MS 365 groups. Appreciated.

1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution

@ChrisMul Hello, you can change this setting for the group.

 

This is how it look like in the admin portal.

 

bec064_0-1601626169413.png

 

This is how it looks from within Outlook and the Group settings (to the left i the Navigation pane and then select Settings in the menu bar).

 

bec064_1-1601626324595.png

 

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