Group access error

New Contributor


Dear All


I can login teams, and access group create by myself.


I get a issue when I try to login group as guest(admin is not myself).

Each time when i login the group, there is separate password pop up.

I try with login password, failed.

So I reset the password.

 New issue come indication error account locked.

error code 500571


Appreciate any help from you.


2 Replies
Can you elaborate what you are trying to do / guide us through

@adam deltinger  Hi I use my account create 2 groups, join 2 groups as guest, i can successful login 2 groups create by myself, but when i select group as guest in other one, there is an error account locked.

Seems like only the guest account locked.