SOLVED

Grant Control - works only in the Teams App

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Occasional Contributor

When we have a meeting if I try to grant control to someone else, when using the browser to access Teams, the drop down option either doesn't appear or if it does, it doesn't show the other person's name when I click it, so fails.

 

If we both use the Teams app it works a treat.

Is this a known issue?

3 Replies
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@Chris Hughes  If you're using Teams on the web, you'll only be able to share your screen if you're using Google Chrome or the latest version of Microsoft Edge.

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@Pervaiz Dostiyar  thanks for your reply. We are using the latest version of Chrome on the web and it doesn't give you the option in the drop down box to choose the other person.

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@Chris Hughes  Got it, this is the solution you could try which should resolve your issue with these steps;

 

this docs has mentioned the cause and the issue with solution, hope that works for you!

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/give-control-doesn%E...