GIF are disappeared from Chat

[m4nusg]

Hello , from today I cannot see anymore the option to add GIF's to the chat, have they been removed?

[#2 · Accepted solution]

No, but an admin in your organization must have restricted gif's, it is a messaging policy option that can be disabled. It can also be disabled at a Team level.

[#3]

@Chris Webb 

I am a MS Office/Teams/etc admin and everyone that I have checked has the gif/giphy icon but I do not. I checked our policy and confirm it is allowed. I unchecked/saved/re-checked/saved that option and still nothing. I've uninstalled Office/Teams completely and reinstalled, but it's still not an option. I've also signed out/signed in more times than I can count.

Anyone else have suggestions on getting the gif icon in Teams (not the manual way of copy/paste)? I haven't had them for the 5-ish months that I've been at this company. 

[#4]

@SuzFlory check the web client at teams.microsoft.com and see if it works there or not. Do you have any options for Gif's in your settings? It has to be a policy thing, make sure that your user account isn't assigned a different policy for some reason than the default policy. 

Check to make sure you are assigned a Teams license on your account, since you are an admin maybe it half provisioned but you missing license, but my gut is leaning to your account being on a different policy than the default everyone else has. 

[#5]

AHA! Optional connected services in the web client! That did it! My policies are all the global one, which is assigned to all users, and I double-checked my licenses earlier this morning. It was the optional services. 
Thank you!! @Chris Webb 

[#6]

@SuzFlory  optional services? So it works on desktop client now too? Not sure what you're talking about there, but at least I got you in the right area? lol

[#7]

@Chris Webb 

Sorry, optional connected experiences, not services. In the web and desk client Settings / Privacy menu. I noticed that it mentions Giphy in the description of that option. And yep, you got me to look more into the settings. :)