12-20-2018 12:41 AM
12-20-2018 12:41 AM
I m new to Teams and looking to deploy it in our organisation. We have 10 in our office on DomainA/TenantA and 10 in another office on DomainB/TenantB (for regulatory reasons). We would like to set up a common team to chat, and have a few questions:
Apologies for lumping a few into one, but very much appreciate anyone who can help.
12-20-2018 12:50 AM - edited 12-20-2018 12:55 AM
12-20-2018 12:59 AM - edited 12-20-2018 01:01 AM
1: Yes you can either just use the chat feature to have communication between the tenants, share files via OneDrive etc..To invite users between tenants you invite them as guests in your team. They will now be able to have access to all resources like channel conversations , team files ,tab etc..
See here for more information: https://docs.microsoft.com/en-us/microsoftteams/guest-access
2: This is by design! There is always an underlaying Office 365 group that get created when creating a Team. This is used for membership , files via SharePoint ( A teamsite gets created with a 365 group as well) etc.. Please read here about Office 365 groups and Teams:
3: Teams should honor any GAL policys: See here
12-20-2018 01:46 AM
Thanks guys, appreciate the quick replies! Will have a look through those articles.
When it comes to former staff, there are 4 currently showing on my "Suggested Contacts". These are all shared mailboxes, and for all I have selected "hide from address lists" on the Exchange admin center, but they still show. Any ideas?
Rather than guest access, I was looking to invite those in our other office to join our team, using their existing Office 365 E3 accounts, if that makes sense?
Another question: is there any way I can disable SharePoint / OneDrive when it comes to Teams? We use Box exclusively and don't want to end up with multiple concurrent file repositories. I have added Box to Teams but haven't been able to find any way of disabling SP/OD.
12-20-2018 01:56 AM
"Rather than guest access, I was looking to invite those in our other office to join our team, using their existing Office 365 E3 accounts, if that makes sense?"
- This is the guest function :)
"is there any way I can disable SharePoint / OneDrive when it comes to Teams?"
disable SharePoint / OD licenses for users in the admin portal ->users , or use powershell
12-20-2018 02:46 AM - edited 12-20-2018 06:33 AM
12-20-2018 04:48 AM
Thank you Chris! I missed this point..you have to delete the autocomplete records right? These don't have anything to do with the GAL itself
if it's in GAL: Also turn off cached mode - open close and open outlook then turn on cached mode if you use it - or just download the GAL again
As @Christopher Hoard said, it can take som time updating this automatically
12-20-2018 11:39 AM
12-20-2018 11:48 AM
12-23-2018 11:19 PM
Thanks Adam. Sorry for the delayed reply, trying to sort this out while travelling.
I had followed the instructions here to connect the two tenants, which I believe is different to guest access:
Both tenants now have external access enabled and each has the other domain as 'allowed'. However when I run Teams and go to 'add members' I can still only add users in my own organisation.
12-23-2018 11:38 PM
Thanks Chris. Tried deleting from Outlook cache but the addresses still show up on teams. One of the users left in April, so haven't emailed them since then, and took them off GAL after converting to a shared mailbox. This isn't a big problem, but would be nice to remove them if I can find a way.
12-24-2018 12:13 AM
Read the page again, and it says it does require guest access to be enabled, my bad. Will see if this helps and will report back soon.
12-24-2018 12:19 AM
12-24-2018 02:07 AM
12-24-2018 02:14 AM
Thanks Adam. Get what you mean. What I am trying to do is get OfficeB onto the team for OfficeA, so we can communicate in the same channels (and chat).
External access, allowed domain and guest access are all on.
Even though I've enabled all the relevant settings, I go to "Add member" type in the user's email address, but I get "we couldn't find any matches". Any ideas on how I can get this working? Perhaps I need to wait a little longer since I've just enabled a few hours ago?
12-24-2018 02:19 AM
12-24-2018 02:27 AM
12-24-2018 02:32 AM
Thanks, Merry Christmas!
I found this setting (see screenshot) which might be impacting the ability to add guests, but the option to toggle it is disabled. Any ideas?
12-24-2018 02:44 AM
12-24-2018 07:13 AM
12-30-2018 11:03 PM
It seems that Teams requires you to have the person as a contact (i.e. have initiated a chat) before you can add them to a team. I have tried to initiate a chat with a test user in our other office, and I get the error: "This user is unavailable or offline. We've sent an email instead." Screenshot attached.
They have teams installed and external access enabled. What would you suggest?
12-30-2018 11:08 PM
12-30-2018 11:10 PM
12-30-2018 11:24 PM
Thanks Matt. The user was signed in to Teams at the time. I was in our other office last week and was sitting next to them. But I will also ask the other admin to check that they have set the mode to "Teams only".
When I went to that setting in "Teams upgrade" in our Teams admin panel, it says this has been set by Microsoft. How do I know if it has been set correctly?
I've also enabled "Users can communicate with external Skype users" just now as well, in the hope this will help.
Appreciate the ongoing help.
01-01-2019 10:57 PM
Just to add, I see from the Teams dashboard the following:
Your Teams upgrade is complete
All the Skype for Business users in your organization have been successfully upgraded to Teams, as of Nov 30, 2018. Check out our tools and training resources to help your users get started with Teams.
So I think this is why I can't set the mode.
01-02-2019 05:30 AM
01-02-2019 10:39 AM
Perhaps it would be useful here to explain the difference between guests and federation.
Federation allows your users to start a text, voice or video call with people in a different organisation. It relies on those setting for you to trust the other organisation or more typically people leave it open to allow messaging to any organisation. At the moment it would only allow a 1:1 chat with simple text, not the full Team functionality. I don't think this is what you are really asking for.
Guests is where you invite someone from another organisation to access one or multiple Teams in your tenant. They can use nearly the full functionality of Teams, when they switch to your tenant, all the data stays in your environment. They can switch back to their own tenant in a few seconds for other conversations, I'm pretty sure this is what you want.
01-02-2019 07:27 PM
Thanks Steven, appreciate the explanation.
So I have been able to establish chat with a test user in the other office (and also other Skype users) which I now understand to be federation.
However, I have been unable to add this person to our team as a Guest user.
Method 1: Tried adding a member to the team by typing their email, get the error "We didn't find any matches. Talk to your IT admin about expanding the scope of your search".
Method 2: Sent the user the link to join our Team. Screenshots of the steps he took, which didn't work in the end. I have guest access enabled. Anything else I should be doing?
01-03-2019 12:29 AMSolution
There several settings that need to be right to allow guest access in Teams, see ...
01-03-2019 05:28 AM
01-03-2019 06:50 PM
01-03-2019 08:48 PM
01-03-2019 10:40 PM
01-03-2019 10:55 PM
01-04-2019 12:14 AM
I don;t believe there is anything much made public about v2 federation, other than it supporting things like pictures in chat between organisations. Microsoft are all ears at he moment for what people want more for guest accounts so I would suggest you make sire you vote or add your requirements to uservoice.
In your scenario I think guest account would be the way to go.
01-04-2019 05:20 AM
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