General Channels is missing

[agneum]

Hi,

The general Channel is missing from my Team. It's not listed in the left pane, but it's shown if I go to the 

manage team option and the "channels" tab. Then I can see it.

In some other Teams groups, I DO see the general channel, but I cannot see other channels that I have created.

[#2]

Hi,
Do you have the problem in all the Teams clients (Desktop, Web, Mobile) or just in one of them? If this is a general problem, open a support ticket so Microsoft can take a look at what can be happening

[#3 · Accepted solution]

As Juan said, sounds like a cache issue to me, sign out of whatever client you are in, and sign back in so it updates the cache and see if the issue resolves itself.

[#4]

Signed out and in, tried the web version of teams on another PC. Still the same. But you are right in that it seems like a cache issue because other users in the tenant do see the folders correctly. I just don't know what to do to "clear the cache". 

[#5]

I am experiencing the same issue on the "web, desktop app and mobile". I have logged a job with Microsoft to further look. In my case I did not delete the team cache folder, I renamed it teams folder to "Teams_old" and a new Teams folder was generated after I logged in. However, I am still having this issue. Just wondering if anything fixed it for you or if MS support did.