Frozen account

Occasional Visitor

Hey guys hope you're well. My friend is having a problem with his OneDrive storage. He is not an admin of his account and his account was made under a company which is no longer available. He can't get into his photos and documents. Is there any other way to get back all the documents? anyone experienced it?

1 Reply
You will have to contact someone with sufficient permissions for the tenant, the account might have been deleted, password changed, etc - no way for us to tell.