Jul 13 2022 10:33 PM
Hello Team
People are complaining that they are getting frequent call disconnection during the meeting, upon check the CQD it showing as packet loss, RTT was high and some time jitter was high
The issue in intermediate, Some times the calls are good.
Upon checking with network team, they are saying no issue at their end. its really a challenging one for me , to determine, where is the packet loss is happening exactly. network team checked thoroughly from Access point to WAN link and no issue observed,
What could be the reason, where can i find the network issue for MS Teams meetings / call.
In CQD it clearly says it was issue with high packet loss. which tool can clearly says about the location of the packet loss and other network impairments
how can we find out, if there is any issue at MS Teams server end during the issue.
Jul 13 2022 11:41 PM
SolutionJul 14 2022 12:19 AM
Jul 13 2022 11:41 PM
Solution