Forward to auto attendant

Occasional Visitor

Hi,

Is it in any way possible to set my client to forward call to an auto attendant or call queue?

For example when I want to forward unanswered calls or even all calls to a reception queue, or an auto attendant with a "We are closed" message.

I am unable to find the AA's and CQ's when setting forwarding options.

 

Forwarding to the linked resource accounts doesn't work as they are then treated as a regular offline user.

1 Reply

@DimitriDB 

 

Do you have a number tied to your AA/CQ?  I've not tested, but have you tried telling it to forward to another number, and putting in the number for the AA/CQ?