Files vanished from Channel view but still available in Files view

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Microsoft

Hello everyone,

 

I have a free Teams subscription and some data seems to have been unlinked from the Channel it belonged to. I still see the file in "Files" view but I can't see that file when I look for it in the different Channels. Note that this behavior occurs in the web version of Teams, not in the local client.

 

Anybody can give me a hand?

9 Replies
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Try clearing all the browser cache! You can try first logging into a Private browser session
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Tried that already. Tested it with several browsers. Will give it a try to the inprivate session but I don’t expect that to solve it.
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@adam deltinger tested the in-private alternative below and got the same results. The file seems to be severed from where it was supposed to live in.

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Can you please explain your issue again? If you navigate to other channels, they will have their own file tab storage space
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Of course. I was looking for a file and I just couldn't find it if I navigated through the Channels view in my Teams. I thought somebody had deleted it. After panicking for a while I thought I could look into the "Files" section in the ribbon. And by doing so I found my file.

The funny thing though is that the path that one can see refers to a Channel name that is no longer a valid Channel path.

For the sake of completeness of information, I must add that I had to enable anonymous access to the file because I needed to allow external and not authenticated people to access the file. Now that I come to think about it I realize that something may be worth mentioning: I had to tamper with Sharepoint attributes back then. Not sure if that messed things up though.
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@adam deltinger what do you think? is my explanation above a bit more clear? thanks!

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I believe the SharePoint (channel) folders have been renamed/changed/deleted.. go to SharePoint and see if you can find the file there and where it’s located
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@adam deltinger unless I'm overlooking something, if I go to sharepoint I don't see my file. Adding a few snapshots to further clarify what I see.

 

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