SOLVED

Files missing in 1:1 or Groupchats

%3CLINGO-SUB%20id%3D%22lingo-sub-2159112%22%20slang%3D%22en-US%22%3EFiles%20missing%20in%201%3A1%20or%20Groupchats%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2159112%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3Edoes%20anybody%20have%20the%20problem%20that%20files%20are%20missing%2Fnot%20displayed%20in%20the%20Files%20Tab%20under%201%3A1%20chats%20or%20groupchats.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20the%20following%20issues%20here%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CUL%3E%3CLI%3EFiles%20disappear%2Fmissing%20under%20the%20Files%20Tab%2C%20if%20you%20click%20the%20reload%20icon%20the%20eventually%20come%20up%2C%20if%20you%20click%20again%20they%20are%20normally%20gone.%26nbsp%3B%3C%2FLI%3E%3CLI%3EAll%20files%20are%20accessible%20under%20the%20Chat%20tab%20and%20correctly%20shared%3C%2FLI%3E%3CLI%3EAll%20files%20are%20correctly%20places%20in%20the%20Teams%20Chat-Files%20Folder%20etc.%26nbsp%3B%3C%2FLI%3E%3C%2FUL%3E%3CP%3EWe%20have%20this%20with%20nearly%20every%20users%20but%20it%20is%20hard%20to%20reproduce%20because%20sometimes%20the%20display%20is%20correct%20and%20sometimes%20not.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGreetings%3C%2FP%3E%3CP%3EErik%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2159112%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETips%20%26amp%3B%20Tricks%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2163322%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20missing%20in%201%3A1%20or%20Groupchats%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2163322%22%20slang%3D%22en-US%22%3EYes%2C%20I%E2%80%99ve%20seen%20this%20a%20few%20times%20lately!%20Seems%20to%20be%20a%20bug!%20I%E2%80%99ll%20make%20sure%20to%20report%20this%20to%20the%20teams%20team.%20Please%20report%20this%20via%20Help%20-%26gt%3B%20Feedback%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E
Contributor

Hello,

does anybody have the problem that files are missing/not displayed in the Files Tab under 1:1 chats or groupchats.

 

We have the following issues here:

 

  • Files disappear/missing under the Files Tab, if you click the reload icon the eventually come up, if you click again they are normally gone. 
  • All files are accessible under the Chat tab and correctly shared
  • All files are correctly places in the Teams Chat-Files Folder etc. 

We have this with nearly every users but it is hard to reproduce because sometimes the display is correct and sometimes not. 

 

Greetings

Erik 

 

3 Replies
best response confirmed by ErikVet (Contributor)
Solution
Yes, I’ve seen this a few times lately! Seems to be a bug! I’ll make sure to report this to the teams team. Please report this via Help -> Feedback

Adam

@adam deltinger 

thx for your reply ... really appreciate it. 

 

I have reported it to MS and now also via the feedback button. So Teams Team if you want some logs just contact me. 

 

greetings

erik

@ErikVet 

 

To solve this issue requires SharePoint and OneDrive to allow for Anyone and links to be set with Anyone with a link.

I think this broke when the following feature was implemented.

FEATURE - Create a file request - OneDrive (work or school) (microsoft.com)

On our TEST system we fixed this but we prefer the higher security for now on our Production cloud.

I just wanted people to know what fixes this issue.

 

jweberwlu_0-1622487597585.png