Facing issues in Microsoft teams app (call & notification)in Pixel 6a,Android 13 with Dec 22 patches

New Contributor

Hello team,

 

Issue 1:

paired Bluetooth headphones aren't displayed on Microsoft teams whenever call received. Need to remove and repair the same device or switch off & on Bluetooth in either side after accepting Microsoft teams call.

 

 

Issue 2:

There's no call notification popup when I recieved the call but missed call notification is displayed.

 

 

 please help me to resolve it

 

Thanks,

Manivannan A 

2 Replies
Troubleshoot errors in Microsoft Teams
From the list of apps, select Admin.
From the menu, select Settings > Services & add-ins.
Find Microsoft Teams and then enable External Apps.
Set Allow external app in Microsoft Teams to On.

Regards,
Rachel Gomez
Hello Rachel Gomez,

thanks for reply.,

Not possible to find options in mobile list of apps.

possible to give more details

thanks,
manivannan a